Terms and conditions

Terms & Conditions

1. Scope

The following terms and conditions apply to all orders placed via our online shop by consumers and entrepreneurs.

A consumer is any natural person who enters into a legal transaction for purposes that cannot be predominantly attributed to his or her commercial or self-employed professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or self-employed professional activity.

The following applies to entrepreneurs: If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby rejected; they only become part of the contract if we have expressly agreed to this.

2. Contracting Party, Conclusion of Contract, Correction Options

The purchase agreement is concluded with masecori GmbH.

The presentation of the products in the online shop does not constitute a legally binding offer, but a non-binding online catalogue. You can first place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained for this purpose in the order process. By clicking on the order button, you submit a binding offer for the goods contained in the shopping cart. Confirmation of receipt of your order will be sent by e-mail immediately after the order has been sent.

We will accept your offer within two days by

• we submit a declaration of acceptance in a separate e-mail, or
• where applicable, the payment transaction is carried out by our service provider or the selected payment service provider. The time of execution of the payment transaction depends on the selected payment method (see "Payment").

The alternative that is relevant to you depends on which of the listed events occurs first.

3. Contract Language, Contract Text Storage

The language(s) available for the conclusion of the contract: German

We store the text of the contract and send you the order data and our terms and conditions in text form. You can view the text of the contract in our customer login.

4. Terms of delivery

In addition to the indicated product prices, shipping costs may apply. You can find out more about any shipping costs in the offers.

In principle, you have the option of picking up at masecori GmbH, Wasenekcstr. 18, Kehl, Germany during the following business hours: 10:00-15:00, Monday - Friday.

5. Payment

The following payment methods are available in our shop:

If you choose the payment method in advance, we will provide you with our bank details in a separate e-mail and deliver the goods after receipt of payment. 

Cash payment on collectionYou pay the invoice amount in cash at the time of collection.

Credit cardIn the ordering process, you enter your credit card details. Your card will be charged immediately after placing the order.

By placing your order, you give us a SEPA direct debit mandate. We will inform you of the date of debiting your account at least one banking day in advance (so-called "  debit card").Prenotification). A banking day is any working day with the exception of Saturdays, national public holidays, and December 24 and 31 of each year. The account will be debited after the goods have been shipped. 

Amazon PayIn order to be able to pay the invoice amount via the payment service provider Amazon Payments Europe S.C.A. 38 avenue J.F. Kennedy, L-1855 Luxembourg ("Amazon"), you must be registered with Amazon, authenticate yourself with your access data and confirm the payment instruction. The payment transaction will be processed by Amazon Pay within one banking day after the order is placed.

Amazon Pay can offer registered Amazon Pay customers selected according to their own criteria additional payment methods in the customer account. However, we have no influence on the offer of these modalities; other individually offered payment methods relate to your legal relationship with Amazon Pay. For more information, visit your Amazon Pay account.

Apple PayIn order to be able to pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA ("Apple"), you must use the "Safari" browser, be registered with Apple, have activated the Apple Pay function, authenticate yourself with your access data and confirm the payment instruction. The payment transaction will be carried out immediately after the order has been placed. Further information will be provided during the ordering process.

KlarnaIn cooperation with the payment service provider Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden ("Klarna"), we offer you the following payment options. Payment via Klarna is only available to consumers. Unless otherwise stipulated below, payment via Klarna requires a successful address and credit check and is made directly to Klarna. Further information can be obtained from the respective payment option and during the ordering process.

Purchase on account via KlarnaThe invoice amount is due after dispatch of the goods and receipt of the invoice.

Klarna may offer registered Klarna customers selected according to its own criteria further payment methods in the customer account. However, we have no influence on the offer of these modalities; other individually offered payment methods relate to your legal relationship with Klarna. You can find more information about this in your Klarna account.

Klarna Direct DebitYou give Klarna a SEPA Direct Debit mandate. Klarna will inform you about the date of debiting your account (so-called "Debit Date"). Prenotification). The account will be debited after the goods have been shipped.

PayPal, PayPal ExpressIn order to pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, authenticate yourself with your access data and confirm the payment order. The payment transaction is carried out by PayPal immediately after placing the order. Further information will be provided during the ordering process.

PayPal may offer registered PayPal customers selected according to its own criteria further payment methods in the customer account. However, we have no influence on the offer of these modalities; further individually offered payment modalities concern your legal relationship with PayPal. You can find more information about this in your PayPal account.

PayPalIn cooperation with the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal") we offer you the following payment options as PayPal Services. Unless otherwise stipulated below, payment via PayPal does not require registration with PayPal. Further information can be obtained from the respective payment option and during the ordering process.

PayPalIn order to be able to pay the invoice amount via the payment option PayPal, you must be registered with PayPal, authenticate yourself with your access data and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after placing the order.

PayPal may offer registered PayPal customers selected according to its own criteria further payment methods in the customer account. However, we have no influence on the offer of these modalities; further individually offered payment modalities concern your legal relationship with PayPal. You can find more information about this in your PayPal account.

Credit card via PayPalYour card will be charged by PayPal after the goods have been shipped.

Direct debit via PayPalPayment by direct debit via PayPal requires an address and credit check and is made directly to PayPal. By confirming the payment instruction, you give PayPal a direct debit mandate. You will be informed by PayPal about the date of debiting the account (so-called "PayPal"). Prenotification). The account will be debited after the goods have been shipped.

Purchase on account via PayPalPurchase on account via PayPal requires an address and credit check and is made directly to PayPal.

In 
order to be able to pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you must have a bank account that has been activated for online banking, identify yourself accordingly and confirm the payment instruction. Your account will be debited immediately after placing the order. Further information will be provided during the ordering process.

InvoiceThe invoice amount is due 14 days after receipt of the invoice and the goods by bank transfer to the bank account specified in the invoice. We reserve the right to offer purchase on account only after a successful credit check.

Mollie 
Purchase on Account, Sofort, Bank Transfer, Credit Cards, ApplePay, GiroPay

6. Right of revocation

Consumers are entitled to the statutory right of withdrawal as described in the cancellation policy. Entrepreneurs are not granted a voluntary right of withdrawal.

7. Retention of Title

The goods remain our property until full payment has been made.For entrepreneurs, the following also applies: We reserve ownership of the goods until all claims arising from an ongoing business relationship have been paid in full. You may resell the goods subject to retention of title in the ordinary course of business; You assign all claims arising from this resale to us in advance - regardless of any connection or mixing of the goods subject to retention of title with a new item - in the amount of the invoice amount, and we accept this assignment. You remain authorised to collect the receivables, but we may also collect receivables ourselves if you do not meet your payment obligations. At your request, we will release the collateral to which we are entitled to the extent that the realisable value of the collateral exceeds the value of the outstanding receivables by more than 10%.

8. Damage in transit

The following applies to consumers: If goods are delivered with obvious transport damage, please complain about such errors to the delivery person as soon as possible and contact us immediately. Failure to file a complaint or contact us has no consequences whatsoever for your legal claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the carrier or the transport insurance company.

9. Warranties and Guarantees

9.1 Liability for defects

Unless expressly agreed otherwise, the statutory law on liability for defects applies.

The following limitations and shortened deadlines do not apply to claims based on damages caused by us, our legal representatives or vicarious agents

• in case of injury to life, body or health
• in the event of an intentional or grossly negligent breach of duty or fraudulent intent
• in the event of a breach of essential contractual obligations, the fulfilment of which is essential for the proper execution of the contract in the first place and on the observance of which the contractual partner may regularly rely (cardinal obligations)
• within the framework of a guarantee promise, if agreed, or
• insofar as the scope of application of the Product Liability Act is opened.

Restrictions on entrepreneurs

In the case of entrepreneurs, only our own information and the manufacturer's product descriptions, which have been included in the contract, are considered to be an agreement on the quality of the goods; We assume no liability for public statements by the manufacturer or other advertising statements. For entrepreneurs, the limitation period for claims for defects in newly manufactured goods is one year from the transfer of risk. The preceding sentence does not apply to an object which has been used for a building in accordance with its usual mode of use and which has caused its defectiveness. The sale of used goods is subject to the exclusion of any warranty.

The statutory limitation periods for the right of recourse pursuant to Section 445a of the German Civil Code (BGB) remain unaffected.

Regulations vis-à-vis merchants

Among merchants, the duty to investigate and file a complaint regulated in Section 377 of the German Commercial Code (HGB) applies. If you fail to make the notification stipulated therein, the goods shall be deemed to have been approved, unless it is a defect that was not apparent during the inspection. This does not apply if we have fraudulently concealed a defect.

We would like to inform you that we may shorten the limitation period for the sale of used goods to consumers to one year from the date of delivery of the goods, provided that we inform you specifically of this and this is expressly and separately agreed.

9.2 Warranties and Customer Service

Information on any additional warranties that may apply and their exact conditions can be found with the product and on special information pages in the online shop.

10. Liability

For claims due to damages caused by us, our legal representatives or vicarious agents, we are always liable without limitation

• in case of injury to life, limb or health,
• in the event of an intentional or grossly negligent breach of duty,
• in the case of guarantee promises, if agreed, or
• insofar as the scope of application of the Product Liability Act is opened.

In the event of a breach of essential contractual obligations, the fulfilment of which is essential for the proper execution of the contract in the first place and on the observance of which the contractual partner may regularly rely (cardinal obligations) due to slight negligence on the part of us, our legal representatives or vicarious agents, the liability is limited to the amount of the damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected. In all other respects, claims for damages are excluded.

11. Dispute Resolution

The European Commission provides a platform for Online Dispute Resolution (ODR), which you  can find here. We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.

12. Protection of minors

To the extent that your order includes goods the sale of which is subject to age restrictions, we will ensure that the purchaser has reached the required minimum age by using a reliable process that includes personal identity and age verification. The delivery person will only hand over the goods after the age verification has been carried out and only to the customer personally. In this case, delivery to packing stations is not possible.

13. Final Provisions

If you are an entrepreneur, German law applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods.

If you are a merchant within the meaning of the German Commercial Code, a legal entity under public law or a special fund under public law, our place of business is the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you.

T&Cs drawn up with the Trusted Shops legal copywriter